Poloniex Crypto Exchange Resets Customers’ Passwords On Suspicion of Data Breach

Poloniex Crypto Exchange Resets Customers’ Passwords On Suspicion of Data Breach

On December 30, 2019, cryptocurrency exchange Poloniex emailed its customers saying that it had reset their passwords after “someone” allegedly leaked their email addresses and passwords on Twitter.

Prevention Is Better than Cure

In a bid to safeguard its customers from an apparent security threat, U.S.-based digital currency exchange Poloniex recently reset its customers’ password. The exchange made the move after tweets began to surface on the Internet suggesting that some user had leaked a list of email addresses and passwords on Twitter, claiming the information could be used to log in to Poloniex accounts.


The exchange, however, added that not all of the leaked email addresses belong to Poloniex customers. Subsequently, as a safety measure, the exchange reset the passwords of email addresses that actually belonged to its users.

The exchange’s official Twitter handle stated:

We promptly sent emails out to all affected users, requiring them to change their password.

A Timely Reminder

Instances of data leaks – especially in the cryptocurrency industry – are quite commonplace. The novel nature of the industry attracts cyber-criminals from across the world who strive to use creative and robust methods to access confidential user data stored with the exchange.

Earlier in the year, BTCManager reported how the now-defunct cryptocurrency exchange DX.Exchange leaked login details of its customers and employees due to a major bug on its platform.

Similarly, in July, Swedish cryptocurrency exchange QuickBit experienced a data breach that affected close to two percent of its customers. At the time, the exchange stated that the data breach was a result of a third-party system upgrade and assured its customers that their accounts and transactions were still safe and intact with the exchange.

Exchanges Up Their Security Game

Seeing the high number of instances of data breach, several cryptocurrency exchanges have taken measures to bolster their security mechanisms.

As reported by BTCManager in May, Maltese crypto trading platform Binance had announced that it would be introducing several changes to its security methods. This move by Binance came shortly after it fell victim to a group of cybercriminals who stole digital assets worth approximately $40 million at the time.

Aisshwarya Tiwari

Aisshwarya is currently working as the Chief Editor at crypto.news and holds more than 4 years of experience in the digital assets industry. He holds an undergraduate degree in Commerce with Honours and a post-graduate diploma in Liberal Studies. Before entering the crypto industry, Aisshwarya worked as an SAP Consultant for a global IT firm. He also cleared the CFA Level 1 exam before pivoting to the crypto industry due to its novel and exciting propositions.