FTX debtors warn customers of scams promising return of assets

FTX warns customers of third-party scams amid bankruptcy, advising them not to provide money or account passwords.

On Feb. 3, FTX’s official Twitter account alerted its customers about the ongoing attempts of fraudsters targeting them, including asking for money, fees, payments, or account passwords. The firm stated:

“We are aware of active third-party scams and frauds seeking to take advantage of FTX customers.”

FTX added that neither its debtors nor agents would ever ask customers to pay fees or provide their account passwords in relation to the return of their assets. The company advised potential victims to contact the official FTX debtors’ email addresses to verify the authenticity of any messages they receive.

FTX customer scams rise amid bankruptcy

In recent months, scammers have been capitalizing on the collapse of FTX, with several instances of fraud being reported.

In November, a fake video featuring FTX founder Sam Bankman-Fried was circulated online, with the video claiming to offer customers double compensation for their crypto holdings. The video lured victims to a malicious website that asked for tokens in exchange for the promised crypto giveaway.

In December, the Oregon Division of Financial Regulation issued a warning about scammers attempting to “re-victimize” FTX customers by posing as the US Department of State and asking for customer account details.

Furthermore, on Jan.20, cybersecurity firm PeckShieldAlert warned about scammers spreading a token called FTX 2.0 among crypto users, originating from actual FTX addresses.

The token was circulated by scammers pretending to be the FTX exchange and airdropping to Justin Sun, Kucoin, and Binance, in an attempt to trick people into thinking it was an official FTX airdrop. The firm also warned that the token has backdoor functions, allowing the contract controller to arbitrarily manipulate any account’s balance.