Dubai’s Government Agency Unveils DewaVerse Metaverse Platform

In a first-of-its-kind move in the United Arab Emirates (UAE), the Dubai Electricity and Water Authority (DEWA) became the first local government establishment to launch its virtual presence. The new development comes amid increasing investment in the Metaverse ecosystem by public and private organizations.

Dewa Introduces its Metaverse Platform

Dewa seeks innovatively to provide additional services to its customers and other public members. Accordingly, it has debuted its metaverse platform, DEWAVerse, to achieve its aims. 

With the investment in metaverse technology, DEWA hopes to scale its current and future operations by focusing on stakeholder engagement, developing new business initiatives, and enhancing efficiency.

As one of the leading global players in providing utilities, DEWA’s embrace of the Fourth Industrial Revolution is part of its grand scheme to stay updated with changes.

The Metaverse is fast becoming the pillar for patterns of activities, cutting across all sectors. As a result, harnessing the Metaverse technology to source new opportunities and provide innovative solutions will spur Dubai’s regional and global growth, says Saeed Mohammed Al Tayer, CEO of Dewa.

Furthermore, under the results-driven leadership of Sheikh Mohammed bin Rashid Al Maktoum, the Ruler of Dubai, the UAE is pretty much on the path to dominating the digital economy landscape.

The Dubai Metaverse strategy aims to turn the region into a global hub in blockchain and Web3 technology. As a result, Al Tayer noted that Dewa’s plan aligns with the government’s vision and mission.

More than five projects are part of the new DEWAVerse, which includes the Customer Service Center, Dewa Workplace, First Aid, and Fire Safety, among others.

DEWA holds the key to Dubai’s energy sector’s new activity shift through innovative features like the DEWAVerse.

DEWA Leads the Way

DEWA is one of the first public utility firms to have completed the digital transformation of all its services by 100% before the emergence of the Metaverse. 

In 2014, it also adopted the use of Google Glasses to enhance the quality of its services to the public and other enterprises. DEWA used Google Glasses to observe and detect any possible malfunctions on its numerous stations.

In addition, the local government agency adopted Microsoft’s HoloLens Technology in 2016 to enhance efficiency and service delivery.

Meanwhile, Dewa is currently the first government agency to use the Smart Helmet and Smart Glasses (DAQRI), a virtual reality-powered tech, to help engineers at its electricity plants.

Furthermore, in 2020, Dewa organized the Water, Energy, Technology, and Environment Exhibition (WETEX) on a virtual 3D platform. Visitors participate in the exhibition from the comfort of their homes without the need to be physically present. 

The organization also provides its staff with a virtual reality experience through its Extended Reality Studio and Self-Service Platform. With the studio, Dewa employees get training on first aid and other safety procedures for timely responses in real-life situations.

The explosion in blockchain-related technology and services has positioned Dubai as one of the leading innovation hubs. Meanwhile, the region has invested massive amounts of money in the metaverse ecosystem.